Online Facilitator Training

Introductory Session

Professional facilitation skills are crucial for anyone involved in the delivery of older adult education and life enrichment programming. The success of your online programming is determined by the skills you learn and practice.

The transition to online social spaces and online instructional techniques demands a high degree of skill from facilitators. Join us online as we identify the role of the facilitator with older adults.

Review trends in online learning and how these trends impact the evolving role of the facilitator with older adults.

Identify communication skills required for virtual environments

Explore tools and techniques and develop individual action plans to achieve your own facilitation goals.


Continuous intake: introductory sessions are organized after 5 participants have registered by email.

In the workshops, you will explore a wide variety of instructional techniques including: lecture, group discussion, online demonstrations, icebreakers, case study, brainstorming, collage, role-play, and panel discussions. To complete the training, participants will demonstrate their mastery of instructional techniques through the design and online delivery of a lesson. Funding provided by New Horizons for Seniors Canada.

Trainer: Kathy Smith is an experienced facilitator for live online and offline events. In 2003, Kathy received intensive training in Online Facilitation with Nancy White of Full Circle Associates. In 2004, Kathy and Mar Ruiz were chosen to develop and deliver the Online Facilitator Training Program for UNESCO’s World Culture Forum held in Barcelona Spain. In 2007, Kathy started the Creative Age Network with a focus on life enrichment, arts education and teaching creative process to older adults through Fanshawe College Continuing Education, the London Arts Council, the London Public Library and many regional non profit groups. Kathy has been recognized with an Adult Educator Award for her work in adult education by the London Council for Adult Education. She received the Ontario Senior Achievement Award for her work with the Creative Age Network, awarded by Honourable Elizabeth Dowdeswell.

In 2019, Kathy joined the Direct Message Research Project sponsored by McMaster University, the University of Guelph and Centre[3] in Hamilton and funded by Canada Council for the Arts Digital Strategy Fund. Direct[Message]: Exploring Access and Engagement With the Arts Through Digital Technology in COVID Times